1. Introduction, Definitions

1. Operator: DIE ERSTE österreichische Spar-Casse Privatstiftung (ERSTE Foundation) and the Social Entrepreneurship Center of Vienna University of Economics and Business operate this learning platform under the URL “https://moodle.ngoacademy.net/”, based on a closed user group secured by username and password, named “NGO Academy”.
2. User: Users are staff members, project partners and customers of NGO Academy who have received valid credentials to access the e-learning services “NGO Academy”.
3. This User Policy was created by ERSTE Foundation and is valid between the individual user and ERSTE Foundation as agreed.
4. The NGO Academy learning platform is used to support courses in electronic form (e-learning) and the cooperation of users.
5. On the NGO Academy learning platform teaching ressources and activities are provided, to which the user is granted access by acepting this User Policy.
6. It is the responsibility of the user, to comply with the terms of use of ERSTE Foundation.
7. On the NGO Academy learning platform, personal profile user data (such as name and email address) are visible for all users inside the platform, with the purpose of promoting cooperation. The user data represents the currently valid user information as available to NGO Academy.

2. Temporal scope of this User Policy

1. The regulations come into effect for the users as soon as he/she is authenticated for the first time in the NGO Academy learning platform, joining the closed user group and accepting the terms of use.
2. Resulting from the points 4, 6, 7 and 8 obligations of users remain intact even after the loss of the right to use the platform (e.g. completion of the course, staff leaving ERSTE Foundation).
3. This User Policy is valid until revoked.

3. Jurisdiction

1. NGO Academy is responsible for providing the learning management system and responsible for organizational arrangements (e.g. maintenance) and the technical support. Support can be contacted via info@ngoacademy.net.
2. The respective course manager (teacher / subject matter expert / content provider) is responsible and accountable for the contents (teaching materials, ressources, activities, links,…) of a course.

4. Access

1. The user receives a user name and a password to access and use the NGO Academy learning platform. When entering a relationship (customers, staff, …) with NGO Academy (see point 1 b).
2. The user agrees to not pass his/her access credentials to third parties and to protect them against abuse.
3. If the user discovers or suspects the misuse of his/her credentiuals he/she is obliged to report this fact immediately to info@ngoacademy.net (NGO Academy).

5. Use authorization

1. All users stated in point 1 b are entitled to use the platform.
2. The use authorization includes personal access to and personal use of information, teaching materials and communication facilities according to the granted / acquired permissions.

6. Content of the learning management system

1. The user is obliged to comply with the legislation. The user bear sole and full responsibility for material / content created created and / or uploaded by him/her.
2. As examples may be cited to point 6:
3. Section 1: Insultig other users is prohibited.
4. Section 2: Providing illegal content, pornographic or other content offending good morals is prohibited.
5. Section 3: intellectual property rights of third parties (including trade marks, copyright and moral rights) are to be respected.
6. Section 4: It is strictly prohibited for the user to use the learning management system for commercial purposes of any kind without the expressed written consent of NGO Academy.
7. Section 5: The learning management system is primarily used to support learning, therefore, disruptive behavior (e.g. the exchange of exercise solutions or exams) is prohibited.
8. The users must not upload viruses, send chain emails or unsolicited e-mail advertisements (spam). It is also forbidden to use malicious software of any kind in the learning management system.
9. The use of the contents is at the user’s own risk.
10. NGO Academy is not obliged to make postings as well as comments submitted to the user available on the learning management system, especially not in an obvious violation of the above sub-items a to c.
11. The user grants the operators of courses (teachers) and the system administrator of NGO Academy the right to remove submitted items violating the above sub-items a to c.
12. Teachers admit the students inside a course the right to use the content provided in the NGO Academy learning platform for personal use (authorization to use).
13. Intellectual properties of users, which were uploaded in the learning platform may be maintained permanently as a basis for evaluation / grading.
14. The user agrees to keep NGO Academy and ERSTE Foundation indemnified and held harmless against third parties in case of violation of applicable laws by the user.